Selling Skills

Selling skills are critical in organizations that rely on ongoing buying from customers or clients. The ability to build relationships with customers, persuade them to make purchases and generate repeat business is at the heart of selling. Sales is a component of a company’s marketing and promotions.

Sales play a key role in the building of loyalty and trust between customer and business. Truly effective sales & marketing teams will not only communicate and sell the value of the firm’s products to target customers, but they will also continuously collect, synthesise and disseminate the critical market intelligence that will help the firm innovate and define (and re-define) the business strategy.

Our Offerings

Customer Service

  • Customer Interaction Training
  • Help Desk Training
  • Live Support Chat Training
  • Customer Service & social media
  • Handling Difficult Customers
  • Customer Service & Sales Management
  • Call Centre Training
  • Call Quality Analysis Training for Experts
  • Quality Management
  • Recruitment & Selection

Sales | Marketing

  • Pre sales
  • Effective Selling & Negotiation Skill
  • Legal Aspects of Marketing
  • Market Research & Market Intelligence
  • Lead to Client (Inside Sales)
  • Key Account management
  • Competitive Analysis
  • Strategic Sales Management
  • Magic of retail selling
  • Brand Power

Program Features

Why choose Learn360

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